About Encore Rentals
Welcome to Encore Rentals NY
We offer reasonably priced and high quality party rentals, including tent rentals, table & chair rentals, cotton candy machine rentals, concessions, and more for every type of special event. Our experienced staff is proud to serve all of Long Island with a superior level of customer service and attention to detail.
Not only do we take great pride in providing high quality products and customer service, but helping you host an enjoyable and stress-free event is always our top priority.
Frequently Asked Questions
We are fully licensed and insured, and below are other frequently asked questions.
Delivery, Set-Up, & Pickup
In order to expand our footprint and work with more customers that would like to use our services, we sometimes need to charge delivery and set-up fees on orders. If you are ever charged a delivery or set up fee, it would be noted on your estimate prior to signing the contract.
In most cases delivery will be scheduled the day before your event, and the pickup the day after, however severe weather or other factors might force an earlier delivery or delay the pickup.
Rental Period
All rates quoted are based on a 24-hour rental period per item. If the rentals are not available for pickup on the scheduled return date, an additional rental day will be charged.
Cancellation Policy
Any items cancelled less than 3 days prior to the delivery date are subject to a 50% cancellation fee. Special order items, like linens and concessions, are subject to a 100% cancellation fee. If items are cancelled upon delivery, the customer will be responsible for full contract cost.